Quick answers
Start with the most common account-free support topics.
My Premium purchase is not recognized
- Confirm that the device uses the same Apple Account that made the purchase.
- Open CivicReady Canada and tap the Settings button on the Today screen.
- Tap Restore purchase.
Premium is a one-time, non-consumable purchase. Restoring it does not charge you again.
What does Premium unlock?
Premium unlocks all 12 lessons, targeted practice by topic, mistake and saved-question review, and unlimited full mock exams. The purchase does not expire.
Where is my study progress stored?
Your plan, answers, bookmarks, lesson progress and mock results are stored locally on your device. No account is required. Progress does not currently sync between devices.
Why am I not receiving study reminders?
Open the iOS Settings app, select Notifications, then select CivicReady Canada and allow notifications. Return to CivicReady Canada Settings and turn the daily reminder on again.
Can I change the test or app language?
Yes. Open Settings in CivicReady Canada and choose English or French separately for the test content and app interface.
How do I reset my learning progress?
Open CivicReady Canada Settings and tap Reset learning progress. This removes lesson completion, answers, bookmarks and mock results from the device. It does not remove your Apple purchase.
Is the app an official Government of Canada service?
No. CivicReady Canada is an independent study app. Lessons and questions are original study materials linked to public official sources. Always use the current Discover Canada guide and Canada.ca information as your primary sources.
I found content that may be outdated
Email support@supremeapp.cn with the lesson or question title, the wording you believe needs review and an official source link when available.